FAQs

The benefit of buying attraction tickets in advance online means you are able to purchase tickets to different attractions at the same time. Many of our entrance tickets are fast-track tickets so you can beat the queues.
By purchasing in advance you are guaranteed no price increase in your ticket.

If your group consists of 10 people or more, then please contact us and we will see what we can arrange for you

Special offers are exclusive online offers only and are unavailable over the phone.

We offer a courtesy pickup service from hotels which is located within 4th ring road in Beijing.

We are able to take only folding wheelchairs on our coaches. You would also be advised to climb the stairs on and off the coach with assistance from our tour guide.
Due to the fast paced nature of the tours, and the fact there may be a lot of walking involved, we do not recommend our sit in coach tours to persons with limited mobility.

All entrances as stated on the tour page.

Gratuities for your guide and driver.

Depending on the tour, our full day coach excursions generally return to hotel between 4:00pm to 6:00pm, traffic permitting.

They do not, however, we make regular stops en route and there are lavatory facilities available at most attractions.

As you can expect, some landmarks take more time to get to on coach tours and some are more time-consuming than others. With this in mind, we have no set time for the exploration of each attraction. Our tour guides are trained to watch how their group progresses at each landmark and they adjust each tour accordingly. You should keep in mind that some tours cover three landmarks over a single day, so there are a limited number of hours in which to do a lot of sightseeing. Consequently, you may not have an extensive amount of time to spend at each attraction.

Please call us 24 hours prior to your tour’s departure time and date.

For full and half day coach tours, a refund will only be made if you cancel over 24 hours before your tour. If you cancel later than this, you will not be refunded.

We accept MasterCard, Visa, American Express and online.

Print your voucher/ticket which contains your unique reference number. Please remember to bring this with you and hand it over to your tour guide before you border on coach.

If there is any problem with your booking or payment details, we will contact you through email address stated in your booking.

Any items we find on our coaches are taken to our office and are kept there . Please call our office for any lost items.